Cancellation Policy

Timeline: Appointments are available on a first come, first serve basis. Please contact team@lennierose.com if an alternative schedule time is needed. Once an appointment is booked, email reminders will be sent to the Client. Scheduling: Appointments are available to be scheduled via the calendar function on the Intake Form on a first come, first serve basis. If a Client is unable to make their appointment, Lennie Rose Estate Appraisals, Inc. allows up to two (2) reschedule appointments. Reschedule appointments must be scheduled by emailing team@lennierose.com at least twenty-four (24) hours before the scheduled appointment. Failure to reschedule appointments at least twenty-four (24) hours in advance or missing a scheduled appointment will result in a “missed appointment”. Cancellations and Refunds: Client has the right to cancel and request a full refund within twenty-four (24) hours of the submission of the Intake Form. After that time, the assignment is considered in the field and research will begin. Once the research has begun, the appraisal fee is not refundable. Missed Appointments: The Appraiser allows a total of two (2) missed appointments before the assignment is considered closed, and all payments made toward that specific assignment are non-refundable. Reserve the Right to Decline Assignment: The Appraiser reserves the right to decline assignments at its sole discretion. In the event that the Appraiser declines an assignment, a full refund will be issued.

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